I'm stuck, how do I get support?

If you do get stuck or have a curly one, send us a message via the contact form. Please include as much information as possible, including:

How to find the app version number

When you're logged in to the app:

  1. Select a project - the project map will load
  2. Tap the hamburger menu in the top right corner

    Hamburger menu

  3. Click "About"
  4. The version number is listed under the "App" heading

App: About menu

 

How to find your app device information

Android

Settings > About phone

  about_phone.jpg  

about software.jpg

 

Apple / iOS

Settings > General > About

iPhone device information

 


Revision #9
Created 9 March 2022 04:29:01 by Andy Saunders
Updated 27 March 2023 02:22:55