Why can’t I import data? it says I’m not using the correct file encoding.

If your CSV file is not being accepted and it says “Source file is not in UTF-8 encoding”, you may need to download it using another file code. In the case below ANSI needed to be substituted with Windows 1254 in the import page.

CSV file ANSI.png

file encoding.png


Revision #2
Created 8 August 2022 21:05:53 by Lenore Winterburn
Updated 27 January 2025 22:16:49 by Lenore Winterburn