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Starting out with trap.nz
a) Create a trap.nz account https://trap.nz/user/register (it's a good idea to note down your ...
The Proximity alert isn’t loud enough, how can I get it louder?
If you are finding the proximity function alerts are not loud enough try these steps 1. Selec...
Why can’t I import data? it says I’m not using the correct file encoding.
If your CSV file is not being accepted and it says “Source file is not in UTF-8 encoding”, you ma...
Pre- Authenticated Member
What is a pre-authenticated member? This is a person who has created a trap.NZ account but ha...
Can I record ad-hoc kills on Trap.NZ?
In the event that a pest is killed by something other than a trap (e.g. roadkill, killed by cat/d...
Why don't the project stats on the main project map update immediately?
The project stats on the main project are are updated daily, not in realtime. If you have just ad...
What coordinate system does Trap.NZ use?
Trap.NZ uses WGS84 (EPSG 4326) projection Helpful links https://epsg.io/4326 https://www.geo...
I'm stuck, how do I get support?
If you do get stuck or have a curly one, send us a message via the contact form. Please include a...
How can I find what app version I have installed?
When you're logged in to the app It is much easier to find the app version if you can log in to ...
How can I enter GPS coordinates for installation locations?
If you have GPS coordinates, you can enter them into the Manual Coordinates box when adding an in...
Why can't new members see installations?
When a new member is added to a project without any permissions, they have limited ac...
Is my project data shared?
None of your project data is shared without your permission (please see our privacy p...
How to bulk load tracks and traps from DNR Garmin?
Rodney Bethel, a Senior GIS Analyst at Palmerston North City Council, has kindly provided u...
How do I use the map tools?
Moving around the map You can pan around the map by clicking and dragging anywhere on the map....
Steps for Handling Unreachable trap.nz Project Administrators
Occasionally, trap.nz receives inquiries about a project administrator who cannot be contacted by...
Data deletion - trap.nz
There are many reasons you may want to delete your trap.nz account. Whatever they are, you can no...
Check your sensors
Steps to help ensure your trap.nz phone app has accurate GPS locations
When using the trap.nz phone app, you will need to follow these steps to minimise GPS location...
Exporting your Trap.nz app service logs
Occasionally, there will be an issue when out checking or installing your installations. These c...
Using Advanced field settings app
This setting allows for the option to collect more data that the standard settings while also ena...