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Why can't new members see installations?

When a new member is added to a project without any permissions, they have limited access.

As a basic trapper they can:

A Project Administrator can update the new member's role to Advanced trapper to allow view only access to all installations via the website, or Manager complete access via the web and the app. If security and privacy is a concern, it is better to specifically assign installations to the trapper.

Read more about what the different roles mean and how to change members roles. 

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