Why can’t I import data? it says I’m not using the correct file encoding.
If your CSV file is not being accepted and it says “Source file is not in UTF-8 encoding”, you may need to download it using another file code. In the case below ANSI needed to be substituted with Windows 1254
![CSV file ANSI.png](https://help.trap.nz/uploads/images/gallery/2022-08/scaled-1680-/csv-file-ansi.png)
![file encoding.png](https://help.trap.nz/uploads/images/gallery/2022-08/scaled-1680-/file-encoding.png)